Welcome to Ruby Bingo!

Ruby Bingo UK reserves the right to change the terms and conditions of these offers at any time. It is your responsibility to periodically check here for changes and updates.

Ruby Bingo UK has a generous bonus scheme but it is important that you understand how it works. If you are a regular player at Ruby Bingo UK, you will receive three types of bonus. Deposit bonuses, which are awarded when you make a deposit, Chat Game Bonuses, which are awarded when you win one of our regular Chat games and Promotional bonuses.

Deposit Bonuses - get up to £125 free!!

Ruby Bingo UK has one of the most generous bonus programs for loyal players. But even as a new Member, we'll Double Your Money immediately.

On your first deposit, we will add a bonus of 125% up to a maximum of £125.
On every other deposit you make, we will add a further 25% in bonus pounds up to a maximum of £100

PLEASE NOTE:

The First Deposit Bonus is limited to one bonus per new player. Existing account holders are not eligible. Deposit bonuses are paid into your Bonus Balance, but have to be redeemed by purchasing bingo cards or playing the in-game Slots or Scratch Cards. (See "How it Works" below).
Funds which are re-deposited into your account following reversal of a withdrawal do not qualify for a deposit bonus.

Chat Room Bonuses

Bonuses that you earn in the Chat Room will be paid into your Bonus Balance and can be used immediately. You can only qualify for Chat Bonuses if you are playing in the current bingo game and you are actively in chat. Players who have not purchased cards, will not be entitled to receive Chat Bonuses.

Referral Bonuses

Referral Bonuses will be paid into the Bonus Balance but will have to be redeemed before they can be used for play. (See "How it Works" below).

Birthday Bonus

Birthday Bonuses are given to loyal players at the discretion of our staff and can be used immediately. Bear in mind that cash will always be used before any bonus money.

Signup Bonuses

Signup Bonuses are given to new players to enable them to try the games before making a purchase. These bonuses are subject to the following rules:

Players cannot withdraw any money from Ruby Bingo UK unless they have made a successful deposit into their Ruby Bingo UK account. Non depositors who want to withdraw must deposit and play out at least £10 by purchasing bingo cards before their withdrawal will be processed. E.g. A non depositing player wants to withdraw £10 won by playing using a 'free signup bonus' - they must deposit £10 and then buy bingo cards for at least £10 before the original £10 withdrawal will be processed. For withdrawals over £10 the equivalent figure must be deposited and played out by purchasing bingo cards before the withdrawal will be processed. E.g. A non depositing player wants to withdraw £80 won by using a 'free signup bonus' to play in a normal 'pay to play' game - they must deposit £80 and then spend £80 on bingo cards before the original £80 withdrawal will be processed. Players who have deposited into their Ruby Bingo UK account prior to winning are not subject to these additional Signup Bonus terms.

Other Bonuses

Any bonuses for which specific terms are not quoted will have to be redeemed before they can be used for play. (See "How it Works" below).

Bonus System Overview

Your account at Ruby Bingo UK has two main balances which are visible at the bottom right of your screen.

Balance	This is your Cash Balance and is where all your deposits and your winnings will be credited.
Bonus Balance	This is where all your bonus money is paid. If you "hover" over the Bonus Balance, a pop-up window will show you the breakdown of your Bonus Balance as follows: Bonus money available for play (Remember, that any cash in your Balance is used before Bonus money.) Bonus money that has to be redeemed before it can be used for play.

How it Works

When you receive a bonus for a Chat Game, it will be paid into your Bonus Balance and can be used immediately to buy bingo cards.
Remember, that any cash in your Balance is used before your Bonus money.
All deposit bonuses and some promotional bonuses have to be redeemed before they can be used for play.

These bonuses are redeemed by purchasing bingo cards or playing the in-game Slots or Scratch Cards. As you purchase bingo cards or play on the in-game Slots and Scratch cards, this bonus money is redeemed at the rate of 50% of the wager.
e.g. if you spend £2 on bingo cards, in-game slots or scratch cards, £1 of any unredeemed bonus money will be redeemed.
Bonus money cannot be cashed out and remains the property of Ruby Bingo UK.

Please note that if you withdraw funds, any bonus money in your Bonus Balance that has not been redeemed will be removed. If you do not wish to lose these bonuses, we recommend that you add sufficient funds to purchase cards so that you can redeem bonus money into your Bonus Balance before making the withdrawal.
A detailed breakdown of the funds in your Bonus Balance can be seen by moving the cursor over the Bonus Balance in the game.

Bonus FAQs

Why can't I buy any cards when I have money in my bonus balance?

This means that you have used your cash balance and all your Playable Bonus Funds. The funds remaining in your Bonus Balance have not yet been redeemed. If you hover the mouse cursor over the Bonus Balance display in the game, a pop-up will tell you how much of your bonus balance is playable and how much is waiting to be redeemed by the purchase of cards or by play on the in-games slots/scratch cards. In order to redeem more funds into your Bonus Balance, you will have to make a deposit so that you can purchase more cards or play more games on the in-game Slots/scratch cards. Every £1 you spend on bingo cards, scratch cards or in-game Slots releases £0.50 from your Non-Playable Bonus into your Playable Bonus.

Why can't I play Captain's Treasure? There is money in my bonus balance?

The slot games accessed via the "More Games" button can only be played for cash. This includes: Jacks or Better, Captain's Treasure, Goblin's Cave, Ocean Princess and Fruit Mania.

Why has all my bonus money been removed after I withdrew my winnings?

When you make a withdrawal any funds in your Bonus Balance that have not been redeemed are removed. If you do not wish to lose this bonus money, you can first "release" it by purchasing bingo cards or playing the in-games slots/scratch cards. Remember, every £1 you spend on bingo cards, scratch cards or in-game Slots releases £0.50p from your Non Playable Bonus Balance into your Playable Bonus Balance.

This example shows how the bonus balances are adjusted in a typical sequence of play.

		Cash Balance	Redeemed Bonus Balance	Unredeemed Bonus Balance	Total Bonus Balance	Notes
Player deposits £20, gets 100% bonus.	Before	£0.00	£0.00	£0.00	£0.00	The bonus is paid into the Bonus Balance but has not yet been redeemed .
Player deposits £20, gets 100% bonus.	After	£20.00		£20.00	£20.00

Player spends £20 on bingo cards.	Before	£20.00		£20.00	£20.00	All purchases are paid for from Cash Balance first. Bonus is redeemed at rate of £0.50 for every £1.00 spent on bingo or the in-game slots/scratch cards. Total of £10.00 redeemed
Player spends £20 on bingo cards.	After	£0.00	£10.00	£10.00	£20.00

Player spends £10 on bingo cards.	Before	£0.00	£10.00	£10.00	£20.00	Next purchase of £10.00 is paid from the Redeemed Bonus Balance. £5.00 is released from the Unredeemed Bonus Balance, raising the Redeemed Balance to £5.00.
Player spends £10 on bingo cards.	After	£0.00	£5.00	£5.00	£10.00

Player spends £5 on bingo cards.	Before	£0.00	£5.00	£5.00	£10.00	Next purchase of £5.00 is paid from the Redeemed Bonus Balance. £2.50 is released from the Unredeemed Bonus Balance, raising the Redeemed Balance to £2.50.
Player spends £5 on bingo cards.	After	£0.00	£2.50	£2.50	£5.00

Player spends £2.50 on bingo cards. Player wins Prize of £50.	Before	£0.00	£2.50	£2.50	£5.00	Next purchase of £2.50 is paid from the Redeemed Bonus Balance. £1.25 is released from the Unredeemed Bonus Balance, raising the Redeemed Balance to £1.25. Winnings are paid into the Cash Balance.
	After	£50.00	£1.25	£1.25	£2.50

Player spends £2.50 on bingo cards.	Before	£50.00	£1.25	£1.25	£2.50	Next purchase of £2.50 is paid from the Cash Balance. This would release up to £2.50 of bonus funds but as there is only £1.25 in the Unredeemed Bonus Balance, this is all released into the Redeemed Bonus Balance, bringing that total up to £2.50.
Player spends £2.50 on bingo cards.	After	£47.50	£2.50	£0.00	£2.50

Play finishes.		£45.00	£2.50	£0.00	£2.50	At the end of the session the player has deposited £20 and received a £20 bonus, all of which has been redeemed.

Remember that bonus money can only be used to purchase bingo cards and to play on the in-game slots and scratch cards. Bonus money cannot be used on slots and video poker games accessed via the "More Games" button nor will play on these games release any Unredeemed bonus money.

Ruby Bingo UK reserves the right to review transaction records and logs from time to time, for any reason whatsoever. If, upon such review, it appears that player(s) are participating in strategies that Ruby Bingo UK in its sole discretion deems to be abusive, Ruby Bingo UK reserves the right to revoke the entitlement of such player to the promotion. In the event of a dispute, all decisions made by Ruby Bingo UK will be final.