Why are there
two versions of Ruby Bingo - Download and Instant
Play?
Why should I bother downloading the
software?
Why does the game take up the whole screen?
My Chat window is too small.
I can't read my Chat!
What does 'Pages' mean?
How can I check my game history?
Can I fund without leaving the game?
I was disconnected, am I still in the
game?
How do I buy cards?
I have a bingo, but don't seem to have
a Bingo button!
How do I know how many players are in
the game?
What does "XX balls to bingo"
mean?
Can I play Scratch Cards and Bingo?
What is the "Info" button?
How will I know if I'm close to winning?
How do I get Help?
I have no sound!
I'm having trouble with the download!
How many cards can I play?
How much does each game cost to play?
How is the prize money determined?
How many people will I be playing with?
Can I chat with other players?
So what happens if I have a bingo?
Hey, what happened? I got bingo, but
only half the shown prize amount!
How much can I win?
Yea me! I just won a Jackpot!!! Now
what?
How do I withdraw my winnings?
This sounds great!!! Is it legal?
Oh no! I'm having technical trouble!
What do I do?
I've forgotten my password - how can
I get into the game?
I got three cherries in the In-Game
slots... why didn't I win?
What is Bonus
money?
What Bonuses am I entitled to?
How do I make
a deposit to my account?
How long does it take to process my
deposit?
How do I withdraw my winnings?
What is IFUND INTERPAY?
What is the pending withdraws
screen?
How can I follow up financial transaction
operations?
I have made a Withdrawal but have changed
my mind. How do I cancel a Withdrawal request?
How much can I deposit to my balance?
Is it safe to use my credit card?
Why can the amount shown in my credit
card statement vary from the amount I deposited?
What is NETeller?
How do I deposit funds?
What withdrawal methods does NETeller
allow? How long does each take to process? What are
the fees?
How long does it take to set up a
NETeller account?
How can I contact NETeller?
What is Moneybookers?
How do I fund my account with Moneybookers?
What is EcoCard?
How do I open an account?
How do I fund the account?
How do I
fund my account using a Wire Transfer?
What is Click2Pay?
How do I use it?
Is it safe?
What is MyCitadel?
What is Ukash?
Our Instant Play game
uses Flash® technology to make it simple and quick
to join Ruby Bingo and start playing. There is no download,
just click, register and play.
Today's fast internet
connections mean you can download the Ruby Bingo software
in a minute or two. Once installed, you will find the
game more responsive, the chat takes place in a separate,
re-sizeable window and, best of all, there's a slot
game and scratch card game built right in to the main
screen.
This depends on whether you are using the Download or
Instant Play game. If you are using the Downloaded game
and you want a smaller screen, there are two ways to
do this:
- Go to the options screen, click on settings and take
the tick out of the 'full screen mode' option.
- Change the resolution setting on your computer via
the Control Panel.
If you are using the Instant Play game, you will see
that it runs in a browser window. Just re-size the window
to suit your needs.
In the Downloaded game, the chat window can be sized
just like a regular program window. Just grab the edge
or corner with your mouse cursor and drag it out - you
can even position it outside the main game window. If
you are using the Instant Play game, the size of the
chat window is fixed, but you can alter the size of
the font - see the next answer.
Below the list of players in the room you will see a
plus and minus sign.
If you click on the '+' sign, you can increase the size
of the font. If the font size is too big, click the
'-' sign until you have a font that is comfortable for
you to read.
This feature allows you to see ALL cards purchased for
each game. You can view up to six cards (36 tickets).
If you have purchased more than a single page worth
of cards, tabs will appear to enable you to view up
to four additional pages.
Click on the large "Buy Cards Here" button
which will take you to the Card Purchase screen. Select
the History tab, then click on the "View"
button of the game you are interested in. You will not
only see the numbers that were called that game, but
also your actual cards and how they were daubed.
Yes, by clicking on the 'Cashier' button you can easily
deposit to your account without leaving the game you
are playing. This means you can quickly and easily make
a deposit without missing out on any of the action.
Yes. Absolutely. And when you return, your cards will
also remain until the current game finishes. Ruby Bingo
UK does not allow you to lose your cards or wagers for
any game you have purchased cards for. The card manager
will automatically play your cards through any disconnection,
your end or ours.
If you want to buy cards for the next game, the simplest
way is to go to the "Quick Buy" information
box in the bottom right hand corner of the game screen.
Here you can see all details of the next game and select
the number of cards you want to buy.
If you want more card purchassing
options, click on the large "Buy Cards Here"
button. This will take you to the Card Purchasing screens
where you can choose to select individual cards for
the Next Game, All Games or forthcoming Specials. You
can even scroll through the cards and select ones with
your "lucky" numbers. For every game there
is full information on that game plus any promotions
that apply.
You can also choose to Pre-Buy
in this window using the Pre-Buy tool in the bottom
right of the Card Purchase screeen. Just select the
number of games you wish to buy ahead for, the number
of cards you wish to purchase each game and then click
on either the Any Price or Same Price buttons. Please
remember that Pre-Buying cards cannot be undone once
you have pressed "OK" oln the confirmation
screen.
Once you have purchased cards,
your cards will still play and any game winnings will
automatically be credited to your account even if you
have to turn off your computer.
There's no need to bash a bingo button, bingo is automatically
called for you.
Just click on the "Bingo Halls" button to
see the number of players in the current game. To see
how many players have purchased cards for forthcoming
games,, go to the Card Purchasing screen by clicking
on the "Buy Cards Here" button and choose
the All Games or Specials tabs.
This shows the number of balls from bingo of the best
card in the game. Don't worry if it's doing better than
you - you can always catch up!
Yes you can. In fact you can play any of our other games
such as Slots, Scratchers and Video Poker while still
playing Bingo. When you click on the "more Games"
button, your screen will switch to the game of your
choice, but your bingo games will continue to play in
the background.
From here you can review lots of useful information
without leaving the game. You can look at the Schedule,
lists of all the Games and Specials coming up that month
and also a list of our Winners. If you check here often,
you will never miss out!
Click on the 'Options' tab, and click on 'Sort Cards'.
This will bring your best two cards to the main screen.
When you are close to Bingo the borders of your cards
will change color Blue = 3 balls away, Green = 2 balls
away, Red = 1 ball away, Gold = BINGO! This is a great
visual aid so you can see at a glance how close you
are to winning!
Help is there 24 hours a day, 7 days a week for your
convenience. Just check our homepage on the 'Contact
Us' tab for the details.
Be sure your audio settings are enabled on the 'Options'
tab. Also check your computer's audio settings. You
can also choose between a male or female caller.
Please go to our Contacts page and send an email to
the indicated address.
The maximum number of cards you can play is 30 - a total
of 180 tickets. This may vary with some special games.
Ticket prices will vary from 1p to 20p in minimum cards
of six tickets. Other card values may be introduced
for special promotions.. Ask your Chat Masters, and
watch your email for announcements about our special
games.
All Ruby Bingo UK's prizes and jackpots are paid in
100% cash - not bonus money or a mix of bonus and cash
like so many other bingo games. Each game's prize is
based on the number of cards in play during that game.
A percentage of the "pot" goes toward the
prize for that game and also towards one or more progressive
jackpots. So, the more roomies playing, the greater
the prize. Jackpots are progressive, except during certain
special game nights where they will be at a set amount.
Some special games have physical prizes like vacations,
DVD players or digital cameras as well as the cash prize.
That will depend, but each game will show how many players
are currently in the game. The next game should have
a similar number. It will vary from the time of day,
to day of the week, to the specials on at the time,
but it's always fun!!
Absolutely!! And that's part of the fun. Come into the
chat room, meet some new friends and play some of the
fabulous Chat Games that have made Ruby Bingo so famous.
We make that easy for you. Your tickets will change
color as you get closer to the winning pattern. When
one of your tickets is three calls away from a win,
it will turn blue and indicate at the top of the card
three balls to bingo and so on the closer you get to
Bingo, two calls away it will turn green, one call away,
it will turn red and when you have bingo, it will be
gold, and tell you that you have a bingo!! Congratulations!!
You don't have to shout bingo (though you can of course)
the game will do that for you automatically. Also when
you Bingo you will be notified! And when a Jackpot is
hit, an announcement with a fanfare will be made to
all players.
From time to time, you will find that another player
is as lucky as you are! In cases where two players both
bingo on the same number, the prize or Jackpot is split
between the two (or more) winning tickets. If you needed
the same number to win on two tickets, and the other
player needed it on only one, you would get 2/3 of the
prize for that game!!
Most of our jackpots are progressive, and most are funded
with at least £500 to start them off. They increase
in size with every game played, until someone gets lucky
and wins. We are set up to average one winner every
day at least!! Great odds!! Cash prizes are won for
every game, so how much you win is unlimited. Go for
it!
You have a couple of options here, depending on your
preference. First, you may want to consider leaving
money in your account for future play. Many players
do this, and some go on to play big and win even more.
However, if you would like to make a withdrawal, be
sure to leave enough in your account to allow you to
play for a few more days while your winnings are wired
to you. Also, remember that any unredeemed bonus money
in your account, or bonus money in your Bonus Reserve,
will be removed when you withdraw. You may want to make
sure that you use these funds first.
To make a withdrawal, click on the Cashier button in
the game. This will take you to a page where you should
select the Withdrawal option. There you will be shown
the different withdrawal methods available to you. The
Pending Withdraws tab allows you to display the withdrawals
you have requested, but have not been processed yet.
Ruby Bingo UK waits four business days before processing
your withdrawal request. During this time period you
can use this option to cancel your withdrawal request
and transfer the money back into your account.
As an international Internet site, we cannot speak for
every worldwide jurisdiction. Please find out from your
local authorities about their policies on Internet bingo
and abide by what they tell you.
First, check in with the Chat Masters on duty in the
chat room. If they cannot assist or the chat is very
busy, then go to our Info
Desk for more information.
If you have lost your password, we need to ensure that
you are the valid account holder before we can send
the password to you. This is to protect your interests.
For this reason, we require you to send the following
information to support@rubybingo.com using the the e-mail
address registered in your casino account. As soon as
we receive this, you will receive your new password
shortly.
- Your first and last names
as used by you when registering your acocunt.
- Your email address quoted
when registering hour account.
- Your Billing address in
full, street, city, state and country.
In the In-Game Slots, the symbols can stop spinning
in a number of visible positions, but only the middle
line is the pay line. Look at these examples:

In the example above, the 3-Bars
are in the same position on all three reels, but this
is not a winning position. The same is true for the
B balls.

In this example, the 3-Bars
are all on the centre, winning line, and so qualify
for a win.
Bonus money is essentially free money, and we'll give
you a lot of it! You can earn Bonuses when you deposit;
by introducing your friends to our game; by winning
contests or by being in chat and winning our chat games.
If you have both real cash and Bonus funds in your account,
the real cash will be used first. You cannot withdraw
Bonus money but you sure can buy cards with it and win
real money that way. Come in and grab some!!! There
are specific rules about Bonus money which you should
read and understand. See the Bonus Terms.
Ruby Bingo UK is currently offering the following Promotional
bonuses:
25% Bonus on every deposit:
We will add 25% in Bonus money to every deposit you
make (minimum £10) up to a maximum of £100.
125% Bonus on first deposit:
In addition to the standard 25% Bonus, we will add a
further 100% to new accounts up to a maximum of £125.
For full information on other
available bonuses and for Terms and Conditions relating
to bonuses click here.
In order to make a deposit you must first download the
game software. For complete step-by-step instructions
on downloading and installing the game, go to Getting
Started section. You then need to open your real money
account. After you receive your real-money username
and password, you are ready to make a deposit into your
Ruby Bingo UK account.
- Start the program, enter
your username and password in the Login window.
- Select Cashier
from the lower-left corner and click the Deposit
button.
- Select you desired deposit
method.
While credit cards
have traditionally been the favored method for funding
accounts, new limitations being imposed by the Credit
Card companies are making it increasingly difficult
for players to continue to fund their accounts this
way. There are, however, excellent alternatives listed
in the cashier.
Credit card transactions
with the casino will appear on your statement as:
Agrisolutions 1-866-847-4340
This website is owned
by Agrisolutions, a Cypriote corporation.
Credit card deposits take approximately 2-5 minutes
to process and funds are made available in your account
within this time frame.
Wire Transfer deposits take 2 business days to arrive
at our bank. Your account will be credited as soon as
our bank receives the transfer.
Bank Draft / Personal check
deposits take about a week to reach our offices. It
takes additional 10 days for a Bank Draft to be cleared
and about 21 days for a Personal check to be cleared.
Please note that the first phase of a Bank Draft / Personal
Check deposit is dependent on regular world wide mail
and may vary depending on your location and/or other
factors.
InterPay Processing Ltd is the company that provides
all the financial transaction services for %% Bingo.
InterPay has a vast experience with online transaction
processing and is processing millions of dollars monthly.
IFUND-INTERPAY is just the descriptor for all the deposits/withdrawals
made. This is how you will recognize charges/refunds
of %% Bingo in your credit card statement. Transactions
will be billed by InterPay Processing Ltd., 3687 Armory
Building, Basseterre, St.Kitts. DBA IFUND-Interpay.
To withdraw money from your account go to Cashier and
select the Withdraw button.
If you have an active account in any of the payment
systems listed below, then your withdrawal will be made
to those accounts as the first option. Please note that,
because of controls by the credit card companies, it
is no longer possible to credit withdrawals back to
your credit cards.
For security reasons withdrawals
can only be made if you have made a successful deposit
to your account.
Bank drafts will be sent to
your billing address, as specified by you during the
account registration process, using regular worldwide
mail. Please make sure that the specified billing address
is correct to avoid any delays. If this address had
been changed please contact out Customer Service department
at support@rubybingo.com. Please allow up to three weeks
for delivery due to slow mail service. There are no
charges imposed on bank draft withdrawals.
If you select Wire transfer as the preferred method
for withdrawal, you will be asked to fill in your bank
account details. There are no charges imposed on Wire
transfer withdrawals.
You can track the status of your withdrawal requests
by entering the cashier and selecting the Transaction
history screen. The status column in this screen
identifies each transactions exact phase.
The withdrawal options are:
- Bank Draft
- Bank Draft Express
- Wire Transfer
- NETeller
- Money Bookers
- Click2Pay
Your withdrawal will then be
listed in the Pending Withdrawals screen - accessible
via the Withdrawal screen in the cashier. While your
Withdrawal is "Pending" you can cancel your
request at any time and the funds will return to your
account. Please note that if you forfeited any bonus
funds when you made you withdrawal request, this will
not be refunded if you cancel the withdrawal.
Depending on your VIP Level,
Ruby Bingo UK waits 1- 4 days before processing your
withdrawal. This Pending period does not include Saturdays
or Sundays, nor the day on which the withdrawal was
first requested.
When your withdrawal is processed,
it will move from the Pending list to your Transaction
history (accessible via the Cashier lobby), where you
will be able to see the current status of your withdrawal.
From the point of processing,
the time taken for the funds to reach your account will
vary according to the method you have chosen. See the
table below for specific details. Please note that these
rates are only a guide and may change at any time. Also,
your own bank may make charges which are not included
here.
| Withdrawal
Method |
Cost |
Processing
Time |
| Bank Draft |
FREE |
3 4 Weeks (21 28 Days) |
| Bank Draft Express (DHL) |
£20
(Free for Players in
Reward Level 5 or above) |
3 4 Business Days |
| Wire Transfer |
FREE |
5 7 Business Days |
| NETeller |
Free transfer back to NeTeller account
Bank Transfer - £1
Cheque - £2
Express cheque - £21
|
2 Business Days |
| MoneyBookers |
Free back to MoneyBookers
account
£ 1.30 for domestic bank transfer |
2 Business Days |
| Click2Pay |
Free to Click2Pay account
£2 for cheque cashout |
3 5 Business Days |
Once you make a withdrawal, your withdrawal request
is pending to be processed by our financial department.
By entering the Pending withdrawals screen
in the Withdraw section in the cashier you
can view all your withdrawal requests that are waiting
to be processed.
Generally no withdrawal request
will be processed for four business days after making
the request. Until a withdrawal transaction has breen
processed, you can cancel it and return the amount back
to your account, so that you can continue to play. Note
that there is no deposit bonus entitlement with cancelled
withdrawals.
The Cashiers "Transaction History" section
stores a complete history of all your financial actions,
such as withdrawals and deposit requests.
As mentioned, all withdrawal requests awaiting to be
processed show up in the pending withdrawals
screen in Withdraw section in Cashier, for
about four business days from your initial withdrawal
request date. You can cancel withdrawal requests as
long as they show up in the pending Withdraws
screen, and return the requested amount back to your
bingo account, so you can go ahead and play. Note that
there is no deposit bonus entitlement with cancelled
withdrawals.
The following limits of deposits apply for each deposit
method shown but may vary depending on each player's
personal circumstances. Other limits are determined
by the payment methods used:
Credit cards
Minimum single deposit £10
Maximum single deposit £400 per card
Bank Draft / Personal Check
Minimum single deposit £10
Maximum single deposit £400
Wire transfer
Minimum single deposit £100
Maximum single deposit £400
Absolutely yes. We use the best available security measures
available today, such as latest Firewall technology
and RSA encryption to make sure that delicate information
remains 100% secure with us. In fact, using your credit
card at Ruby Bingo UK is much safer than using it at
your local department store.
In May 2005, Visa introduced a new 1% transaction fee
which is applied to transactions completed outside the
card holder's country of residence, regardless of which
currency is being used. This charge is imposed on the
issuing bank, not customers, but many banks will pass
that charge on. This may mean that if you use your Visa
card to deposit £50 at Ruby Bingo UK, you might
see a charge of £50.50 on your monthly credit
card statement. This amount may vary depending on how
much of the charge, if any, your bank absorbs. It is
anticipated that Mastercard will introduce similar charges.
NETeller is now emerging as one of the strongest online
payment solutions and is fully endorsed by Ruby Bingo
UK and by Playtech Ltd.
- Time tested and trusted
- Takes only a few minutes
to sign up for a new account
- Fast to use
- Secure
- High quality customer service
- Free of any money transfer
charges except for a 3.9% fee on credit card funding
of the NETeller account. Needless to say, deposits
and withdrawals within Ruby Bingo UK itself shall
remain entirely free of charge.
- Offers funding by most
major credit cards, by internet banking and by bank
deposits
NETeller currently allows deposits made via:
Credit Card
Use credit cards to fund your NETeller Account and enjoy
instant access to funds. Credit card payments are processed
in real time.
Bank Wire
Use bank wire transfers to add large amounts of funds
to your NETeller Account (or if you live in a region
that provides few local deposit methods). To give your
bank the appropriate NETeller banking information, log
into your NETeller Account, click on Deposit Options,
then Bank Wire, to print a customized copy of the necessary
information. Bank wires can take up to 2 working days
to appear in your NETeller Account.
Internet Banking
Use Internet Banking to transfer funds from your bank
account to your NETeller Account. Visit your bank’s
website and include NETeller as a payee, and then you
can complete the transaction. Funds will appear in your
NETeller account within 2-4 working days. Internet banking
is available in the UK, the Netherlands, Denmark, Finland,
France, Germany, Norway, Spain, Sweden and Turkey.
Ruby Bingo UK recommends using
internet banking or bank deposits to fund your account
so as to avoid possible unfair credit card declines
for gaming transactions. Also, funding via these methods
is totally free and does not carry any fee for the players
whereas funding via a credit card will carry a 3.9%
charge.
NETeller ATM Card
The NETeller ATM Card is the fastest and most convenient
way to withdraw money from your NETeller Account. You
can instantly withdraw funds from your NETeller account
from ATMs and Points-of-Sale on the Cirrus/Maestro and
Pulse/Star networks. These networks provide coverage
to over 85% of the world, from Chicago to China.
- Withdraw funds in your
local currency
- Convenient withdrawals
at ATMs and POS terminals anywhere in the world
- Instant withdrawals from
your NETeller Account.
Cheque
Cheques are another popular withdrawal method. You can
request a withdrawal by cheque to be delivered in several
convenient ways to suit your location and budget, from
FedEx Express Delivery to standard post. NETeller ships
cheques to anywhere in the world.
Bank Wires - Coming Soon
NETeller clients will soon be able to withdraw money
from their NETeller account to banks worldwide via Bank
Wire. Bank Wires can take between 2 and 72 hours to
process.
A few minutes.
After you have filled out the appropriate information
on the registration form, NETeller will send you an
email with a link to your login page as well as your
account number and secure ID. This process should only
take a few minutes.
Go to the NETeller
Help pages where you will find a full range of contact
options from Eemail, to Live Chat and Phone, as well
as comprehensive FAQs.
Please check on the Promotions Page to see if you qualify
for any Promotional bonuses with your MoneyBookers deposits.
What is Moneybookers?
Moneybookers is a tool that allows you to safely send
and receive money via email - instantly. You can send
money from your credit card and transfer money to and
from your bank account without revealing details of
either.
First open an account at www.moneybookers.com
and then fund your account by one of the following options:
Wire Transfer - You will be
provided with a transaction ID and bank details. You
then have to instruct your bank to process the transaction.
The funds should be in your Moneybookers account within
2 to 4 days. As soon as the funds are credited to your
Moneybookers account, you can go ahead and send payments
to anyone with an email address. There are no fees when
using this option.
Credit Card - Register your
card and then send via fax or email to Moneybookers
an Identification document with picture (such as ID
card, passport or driver's license), the front and back
of the credit card and a recent credit card statement
signed by the credit card owner. The verification procedure
should be completed within 48 hours after having sent
these documents. Next time you upload funds to your
account the credit card option will be available to
fund your account instantly. There is a 3% service charge
when using this option.
Sending money via Moneybookers
costs 1% (up to € 0.50) per Transfer.
Customer support: service@moneybookers.com
Mailing address:
112 Lee Valley Technopark
Ashley Road
London N17 9LN
United Kingdom
Customer Call Centre:
UK and International: 0870 881 2808 (English)
Germany: 0190 210 217 (German / € 0.62 per minute)
UK: 0709-2042001
USA: 509-271-5556
Germany: 030-6908-8436
Netherlands: 020-524-8418
France: 01-5301-0809
International: +1-509-271-5556 or +44-709-2042001
Please check on the Promotions Page to see if you qualify
for any Promotional Bonuses with your EcoCard deposits.
EcoCard is an alternative purchasing method which is
used widely throughout Europe.
Funding of your EcoCard account can be done with cash,
Internet banking payment, or bank wire.
To open an account with EcoCard visit their website
and click on the "Registration" button. You
can deposit money by clicking on "Money Deposits".
Please check on the Promotions Page to see if you qualify
for any Promotional Bonuses with your Wire Transfer
deposits.
Please contact support for details on making a wire
transfer.
There is no need to fund your account in advance. CLICK2PAY
offers instant deposit capabilities. Whenever you make
a deposit, CLICK2PAY will automatically transfer the
required amount from your credit card or bank account
to your account and carry out the payment.
Registration to your free, convenient CLICK2PAY account
is only 2 minutes away.
- Go to www.click2pay.com
- Click on the Sign Up Icon
- Fill in the information
- Click on Click2Pay Icon
- Enter your credit card
information
- Fund your Click2Pay account
- Start the Ruby Bingo UK
game and click on the cashier button
- Click on Deposit and click
on the Click2Pay tab
- Enter the amount you wish
to deposit, your account ID and PAN
- Click on Deposit
Play and Have Fun!
All your data is stored securely on Click2Pay's servers.
They guarantee that no third parties have access to
this information. Even Ruby Bingo UK is provided only
with data pertaining to your purchase and delivery information.
Consistent data security is
the cornerstone for gaining trust - just as it is with
your bank.
myCitadel is a FREE online
money transfer service that functions like an online
bank account. You are able to able to fund your online
myCitadel account, transfer money to your bingo account,
and have all of your winnings paid out to your myCitadel
account for FREE. You are also able to enjoy all the
benefits of the internationally recognized myCitadelCard
Debit Card that you can use to make purchases or withdraw
cash at millions of retail and ATM locations around
the world.
Instructions for making a deposit
with myCitadel
- If you do not have a myCitadel
account click on the "Click here to register
for a new myCitadel account" button. Follow the
instructions on the myCitadel site to complete your
registrations. For existing myCitadel account holders,
go directly to step 2.
- Enter deposit amount.
- Enter account ID (email
address).
- Click on DEPOSIT button
to make a successful deposit to Ruby Bingo UK.
Ukash is a new way for spending
money over the Internet. It is simple and secure and
enables you to pay for goods and services online without
the use of credit or debit cards.
Designed for those who use the Internet to buy goods
and services, Ukash is for people who prefer using cash
instead of traditional internet payment methods.
Shopping with Ukash is very similar to using cash in
the real world, since there is no registration your
financial information cannot be accessed over the web.
A Ukash voucher can be purchased in cash over-the-counter
throughout the UK. For a list of convenience stores
selling Ukash vouchers, visit the Ukash website at:
www.ukash.com.
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